Account Credit is a prepaid balance deposited into your Heroic Services client account. This can be applied to future invoices automatically or to existing ones manually.
Important: Any amount deposited to your account by adding funds are non-refundable.
# Sources of Account Credit
Add Funds
The credit is acquired when the customer manually deposits an amount into their account. This is done by placing an order of a certain amount to be added to your credit balance.
Overpayment
The credit is acquired when our system detects a payment made towards an invoice that was already paid. The credit is automatically added to the account balance.
Affiliate Withdrawal
The credit is acquired when an affiliate chooses to withdraw their affiliate earnings directly to their client account. You can find more information about our affiliate program here: Affiliate Program (Earn Real Money)
# How to Add Funds to Your Account
You can add funds to your client account on the Add Funds page in the client area.
Once you are logged in, go to the top menu and navigate to Billing > Add Funds.
On the Add Funds page, enter the amount you would like to deposit under the Amount to Add and select the Payment Method you would like to use.
Click the Add Funds button to place the order and continue to checkout.
Complete the checkout process by paying for the order invoice.
Once you’ve paid the invoice and finished checking out, the credit will go right into your account balance.
____________________________________________________________________ Looking to use your account credit for an upcoming or current invoice? Make sure to check out the How to Apply Credit to an Invoice article.